Notes from "Human Resources"

There is such a thing as a "no lay-off" policy

There is no "right way" to do it; the key is that you PLAN for human resources, which people rarely do

How to get the workforce you need:
1. hire
2. develop
3. pray

Have a labor attorney as a friend

document, document, document

Even done in good faith, you can always screw up testing

SMART performance measurement
Specific Measurable Attainable Realistic Timely

Before you try to solve the problem, figure out what the problem is!